Before booking your stay with Hostique Stays, explore our frequently asked questions.
Get clear answers about reservations, payments, and enjoying a comfortable short-term stay in Indore.
Recommended for you
The booking process is quick and simple. You can make your reservation online through the Hostique website or via trusted platforms like Airbnb and Booking.com. In most cases, it only takes a few minutes to check availability, confirm your details, and secure your stay.
If you receive a tax statement related to your stay, you can simply review the details and keep it for your records. If you have any questions or need clarification about the charges or taxes listed, you can contact the Hostique support team, and they will be happy to assist you.
Yes, in some cases you may be able to use more than one payment method for your reservation. This can depend on the booking platform and the type of reservation. If you are booking directly through the Hostique website, you can contact the Hostique team to check available payment options. For bookings made through platforms like Airbnb or Booking.com, the ability to split payments will depend on the payment policies of those platforms.
You can update or remove your payment details from the payment section while making a new booking on the Hostique website. Since the website currently accepts UPI payments only, you can simply choose a different UPI ID at the time of payment if needed.
Booking Questions
Yes, you can request changes to a pending reservation, but the update will only take effect once the request is reviewed and approved by the host or booking platform. While the reservation is still pending, you can usually contact the Hostique team or modify details such as dates, guest information, or special requests before the booking is confirmed.
If the booking was made directly through the Hostique website, you can contact the Hostique support team with your reservation details, and they will assist you with the cancellation process. For bookings made through platforms like Airbnb or Booking.com, cancellations can be managed directly from your account on those platforms according to their cancellation policies.
You can check the status of your reservation by reviewing your booking confirmation or logging into the platform where you made the reservation. If you booked directly through the Hostique website, you can contact the Hostique team or check Invoice section with your booking details to confirm whether your reservation is pending, confirmed, or completed.
You can find your reservation details in the invoice or booking confirmation sent to you after completing your booking with Hostique. The invoice includes important information such as your Reservation ID, check-in and check-out dates, guest details, and payment summary, which helps you easily identify your booking.
You are usually charged at the time of confirming your reservation on the Hostique website. Once the payment is completed through the UPI payment method, your booking is processed and an invoice is generated with details such as the reservation ID, check-in and check-out dates, and payment summary. If you make a reservation through platforms like Airbnb or Booking.com, the timing of the charge may vary depending on the payment and booking policies of those platforms.
Help on your reservations
If your host cancels your reservation, you will be notified as soon as possible about the cancellation. In most cases, the payment made for the booking will be refunded according to the cancellation policy, and the Hostique team may assist you in finding another available stay if needed. If the reservation was made through platforms like Airbnb or Booking.com, the refund and rebooking process will follow the policies of those platforms.
The Resolution Center is a support feature where guests and hosts can address booking-related issues after a reservation is made. It allows both parties to communicate, request refunds, resolve payment concerns, or handle any problems related to the stay in a simple and organized way.
If you realize you’ve forgotten something at the place you stayed, contact the Hostique team as soon as possible with your reservation details and a description of the item. They can check with the property staff to see if the item has been found and help arrange its return.
Yes, you can still proceed with your booking even if you haven’t heard back from the host yet. Once you complete the reservation and payment through the Hostique website, the booking request is submitted and the host will review and confirm it based on availability.
You can share your trip details by sending the booking confirmation or invoice you received after making the reservation. This document includes important information such as the reservation ID, check-in and check-out dates, property details, and contact information, which can help others stay informed about your trip. If your booking was made through platforms like Airbnb or Booking.com, you can also share your trip details directly from your account using the sharing or messaging options available on those platforms.